Privacy Policy

In choosing and booking your holiday with us you give us information about yourself and the other people staying here with you. This policy informs you of the data we collect and why, what we do with it, how long we keep it, how you can find out what data we have about you and how you can get it changed or deleted. We may update this policy from time to time, so please check back here if you have any questions.

Who we are

Andy & Hannah Elford
Degembris Farmhouse & Cottages
St Newlyn East
Newquay
Cornwall
TR8 5HY
+44(0)1872 510555

Our website address is: https://www.degembris.co.uk.

What personal data we collect, why we collect it and who we share your data with

When you make a booking with us we collect your name, contact telephone number, email address, your post code and occasionally your full home address. These details are used to record your booking on our booking system – Eviivo and also in any communications before and after your visit. We also collect a debit/credit card number to enable us to process your deposit, again through our booking system – Eviivo. You can access Eviivo’s privacy policy via this link :- https://eviivo.com/privacy-policy/

Contact forms

If you use our contact form the data collected will be your name and email address. This information is used to communicate with you regarding any enquiry you may make. The details will be kept until such time as a booking contract is entered into or notification is received that accommodation is not required. This data will not be passed onto any third parties or used for marketing purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This site uses Google Analytics to collect web browsing information. This informs us of how people arrive at our website and which elements they look at. We’re only concerned with overall patterns, not any individual’s browsing activity. These details then enable us to make informed decisions regarding our marketing/ advertising and website improvement.
You can access Google’s privacy policy via this link :- https://policies.google.com/privacy?hl=en
Click here to opt-out of Google Analytics

How long we retain your data

Any data provided by you, the guest, in relation to a booking will be kept until such time as that booking contract has been fulfilled. After your visit the relevant emails are deleted but the data you have provided is retained in our secure online booking system – Eviivo.¬†You can access Eviivo’s privacy policy via this link :- https://eviivo.com/privacy-policy/

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

Should you have any privacy-specific concerns please contact:-

Andy or Hannah Elford
Degembris Farmhouse & Cottages
St Newlyn East
Newquay
Cornwall
TR8 5HY
+44(0)1872 510555
stay@degembris.co.uk